Gain a solid foundation in how online business works, including how digital transactions happen and what makes online markets function effectively.

Learn how to attract customers online, build visibility, and use digital tools to turn interest into sales.

Understand the structure behind websites and mobile platforms, and how they support modern online shopping experiences.

Study how information is stored, organised, and retrieved to support efficient online operations.

Explore the mechanisms that protect online systems, safeguard customer data, and ensure secure transactions.

Learn how online businesses use cloud-based systems to scale, store data, and reduce operational cost.

Discover how design, usability, and media elements influence engagement and shape customer satisfaction.

Learn how to interpret data, recognise customer patterns, and make evidence-based decisions for online improvement.

Understand how orders move from purchase to delivery, and how technology enhances speed, accuracy, and coordination.

Examine how online business projects are planned, coordinated, and executed from concept through deployment.

Explore cutting-edge innovations shaping the digital marketplace and how they will influence future commercial systems.

Develop the interpersonal and collaborative abilities needed to work effectively in digital and hybrid teams.

Learn how to structure your tasks, maintain productivity, and stay disciplined when working independently.

Understand the responsibilities businesses hold in sustainability, ethical sourcing, and environmentally conscious operation.

Set up, configure, and manage direct-to-customer online stores using standard plugins and e-commerce platforms.

Build and manage digital B2B platforms, enabling bulk orders, business accounts, and supply-chain workflows.

Create and operate consumer marketplaces where users list, buy, and sell products through peer-to-peer systems.

Set up and run a dropshipping store, automate supplier connections, and manage order fulfilment without inventory.

Build subscription systems, configure recurring payments, and manage member access and retention tools.

Connect and synchronise product listings, sales, and customer interactions across multiple online sales channels.

Set up and manage multi-vendor marketplaces, onboarding sellers, configuring commissions, and running platform operations.

Implement data-driven personalisation tools, automate recommendations, and optimise tailored shopping experiences.