Enterprise Digital Uplift and Systematic Technology Education

E-Commerce Supply Chain Management

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About Course

This self-paced course explores the principles and practices of supply chain management (SCM) in the context of e-commerce. Topics include inventory management, logistics, sourcing, and fulfillment strategies. Labs utilize E-Retail Pro to simulate supply chain operations and optimize inventory management for e-commerce businesses.

What Will You Learn?

  • Understand the critical role of supply chain management in the e-commerce industry and its impact on overall business success.
  • Apply inventory management techniques to optimize stock levels, demand forecasting, and product availability in e-commerce.
  • Evaluate sourcing and procurement strategies to identify reliable suppliers and negotiate favorable terms for e-commerce products.
  • Implement efficient order fulfillment and logistics processes to ensure timely and accurate deliveries to customers.
  • Design and manage e-commerce warehouses for streamlined order processing and reduced shipping costs.
  • Utilize supply chain visibility and track & trace technologies for real-time monitoring of the supply chain and enhanced customer communication.
  • Develop effective returns management processes to handle e-commerce returns and improve customer satisfaction.
  • Implement supply chain collaboration strategies to enhance efficiency and build strong partnerships with suppliers and logistics providers.
  • Address sustainability and ethical considerations in e-commerce supply chains, promoting responsible practices and reducing environmental impact.
  • Utilize supply chain analytics and continuous improvement methodologies to monitor performance, identify areas for enhancement, and optimize e-commerce supply chain operations.

Course Content

Introduction to E-Commerce Supply Chain Management

E-Commerce Inventory Management

Sourcing and Procurement in E-Commerce

E-Commerce Order Fulfillment and Logistics

Warehousing and Distribution for E-Commerce

Supply Chain Visibility and Track & Trace

E-Commerce Returns Management

Supply Chain Collaboration and Vendor Management

Sustainable and Ethical Supply Chain Practices

Supply Chain Analytics and Continuous Improvement

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