Communication and Teamwork Skills

About Course

This self-paced course focuses on developing effective communication and teamwork skills essential for success in e-commerce environments. Topics include communication styles, active listening, conflict resolution, collaboration tools, and remote team management. Labs utilize E-Retail Pro to simulate team collaboration scenarios and practice effective communication strategies in e-commerce projects.

Understand the importance of communication and teamwork in e-commerce
Develop effective communication skills, including listening, verbal and written communication, and feedback delivery
Learn strategies for building and managing successful e-commerce teams
Enhance collaboration and teamwork using modern communication tools and platforms
Resolve conflicts and address challenges within e-commerce teams

Course Content

Introduction to Effective Communication

Verbal Communication Skills

Written Communication Skills

Non-Verbal Communication and Body Language

Conflict Resolution and Negotiation

Team Building and Collaboration

Effective Meeting Management

Feedback and Constructive Criticism

Emotional Intelligence in Teamwork

Remote Communication and Virtual Teamwork

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