Enterprise Digital Uplift and Systematic Technology Education

 

Course Content
E-Commerce Fundamentals (ESEC101)

Identifying the Differences Between Traditional Retail and E-Commerce Models

 

Introduction

In this lesson, we will compare and contrast traditional retail models with e-commerce models. Understanding the differences between these two approaches is vital for businesses seeking to embrace e-commerce and adapt to the digital marketplace.

 

Traditional Retail

Traditional retail involves physical stores where customers visit to make purchases. It typically requires a physical location, inventory management, and face-to-face interactions with customers. Traditional retail may have limited geographical reach compared to e-commerce.

 

E-Commerce

E-commerce, on the other hand, operates entirely online, eliminating the need for physical stores. E-commerce platforms allow businesses to reach a global audience, conduct transactions electronically, and provide convenient online shopping experiences for customers.

 

Key Differences

Location

 Traditional retail relies on physical store locations, while e-commerce operates through online platforms accessible anywhere with an internet connection.

Operating Costs

E-commerce can have lower operating costs than traditional retail, as it avoids expenses related to rent, utilities, and in-store staff.

Global Reach

E-commerce has a wider global reach, allowing businesses to connect with customers beyond their local area.

Customer Interaction

 Traditional retail allows for face-to-face customer interactions, while e-commerce primarily relies on digital communication.